Booking: what we ask up front

This article covers how booking works, what happens on the day in order, how to prepare, and what you are handed at the end.

When you call, we ask three things: how many bedrooms the property has, where the fuse board (consumer unit) is, and how we get access on the day. The number of bedrooms gives us a reasonable idea of how many circuits there are and how long to allow. The fuse board matters because that is where most of the testing happens.

For rented properties, access is usually arranged with the tenant, and we can deal with them directly if that is easier for you. Either way, you get an itemised quote before any work is agreed, so you know exactly what the inspection covers and what it costs.

The visit, step by step

Every EICR follows the same broad sequence. The installation is assessed against the current edition of BS 7671 (the wiring regulations).

  1. Arrival and visual inspection

    The electrician starts by looking before testing anything. That means the fuse board, a sample of sockets, switches and light fittings, and any visible wiring, checking for damage, wear, signs of overheating and alterations that do not meet the wiring regulations.

  2. Dead testing, circuit by circuit

    Power is switched off one circuit at a time and each is tested with a multifunction tester. The main checks are continuity (protective conductors are connected end to end), insulation resistance (the insulation around the cables is not breaking down) and polarity (live and neutral are connected the right way round).

  3. Live testing

    With power back on, the electrician measures earth fault loop impedance (how easily fault current can flow to earth, which determines whether protective devices will disconnect fast enough) and tests RCD trip times to confirm they cut off within the required limits.

  4. Restoring power and labelling

    Everything is re-energised and checked as working. The fuse board labelling is updated so each circuit is clearly identifiable, and the electrician talks you through anything found before leaving.

How to prepare

  • Clear the fuse board. Move anything stored in front of or underneath the consumer unit. The electrician needs room to work there for much of the visit.
  • Free up a sample of sockets. We test a sample of accessible sockets in each room. If furniture is blocking most of them, pull a few clear before we arrive.
  • Expect short interruptions. Each circuit loses power briefly while it is dead tested. Fridges and freezers cope fine with this, but save any work on computers before we start.
  • Unplug where asked. Sensitive appliances are briefly unplugged during insulation resistance testing, so the test voltage cannot damage them and they cannot skew the readings.
Multifunction tester running a test sequence at a consumer unit
The multifunction tester records the measured results that back every line of the report

Ready to book the visit?

Most homes are done in two to four hours, and we can usually attend within a day, often the same day.

Book an EICR

What you receive

The report

Observations with classification codes (C1, C2, FI or C3) and an overall outcome of satisfactory or unsatisfactory. Each observation records what was found and where.

Schedules of inspection and test results

The recorded readings for every circuit tested: continuity, insulation resistance, earth fault loop impedance and RCD trip times. These are the evidence behind the outcome.

A plain-English walkthrough

We go through the report with you and explain what each code means, what needs doing and how urgent it is. You are not left to decode it on your own.

Know the bedrooms and the board?

That is all we need to quote. Prices run from £175 for a one bed flat to £350 for five or more, often with same day attendance.

Get a fixed quote

Satisfactory or unsatisfactory: what happens next

The overall outcome is satisfactory or unsatisfactory; there is no pass or fail. A C1 means danger is present and there is an immediate risk; the electrician will tell you on the day and, wherever possible and with your agreement, make the immediate danger safe (usually by isolating the affected circuit) before leaving. A C2 means potentially dangerous, with urgent remedial action required, and an FI means further investigation is required without delay. Any C1, C2 or FI makes the report unsatisfactory. A C3 is an improvement recommendation only, and a C3 on its own should not make a report unsatisfactory.

If the property is privately rented in England, the Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 will usually apply (some tenancy types, such as social housing, lodgers and leases of seven years or more, are exempt). Give a copy of the report to existing tenants within 28 days of the inspection, to new tenants before they occupy, and to the local authority within 7 days if they ask for it.

If the report is unsatisfactory, remedial or further investigative work must be completed within 28 days, or sooner if the report specifies. You then need written confirmation from a qualified person, supplied to your tenants and the local authority within 28 days of completing the work. Local authorities can fine up to £30,000 per breach, so it is worth dealing with promptly. We quote for any remedial work itemised, so you can see exactly what each item costs before deciding.

To book an EICR anywhere in Sussex, call 0333 360 8583 (the line is answered 24 hours a day) or email info@eicr-pro.co.uk. Tell us the number of bedrooms and where the fuse board is, and we will give you an itemised quote before any work is agreed. EICR Pro is the electrical safety certificate service of Power Pros Electricians: Part P registered, City & Guilds qualified electricians, and £2,000,000 public liability insurance.

Call 0333 360 8583

This article is general guidance, not advice on a specific installation; the coding and outcome of any EICR are always the inspector's judgement on the day.

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